Trip Issues & Refunds
- My ticket changed to Used early
- I can't connect to web pages in the app
- I can't login to my account
- Error Processing Payment
- What is the ticket cancellation policy?
- What functions will be available if the app service is down?
- Can I refund a expired ticket?
- (Android) Why do I keep on getting logged out of the app?
- Who do I contact if I have questions or have technical problems with the mobile ticketing app?
- I didn't use my ticket can I get a refund?
- I was unable to use my ticket due to a service disruption. Can I get a refund?
- I was unable to use my ticket. Can I get a replacement?
- Contact conductor about a lost item
- What happens if my smartphone becomes inoperable (e.g. battery runs out) before my ticket is validated?
- What happens when a payment error occurs?
- Time wrong on ticket
- App crashes on Android
- What does error code SDK_105 mean?
- What is a CL_000 error code?