To reset your password
- From the Home screen, tap the Utilities button
- Tap Profile
- Tap Forgot my password
- Enter the email address you use to log into the app
- Tap OK
- You will receive an email containing instructions for resetting your password
If you cannot remember the email address you use to log into your account, contact Justride Support.
you can contact Justride support by:
- accessing our help center (support.justride.com) and submiting a ticket
- emailing us at firstname.lastname@example.org
- calling us via phone (located next your profile link - you will need to register an account on our help center to have access to our phone number). You will be asked to leave a message, your contact information and a description of the issue or question.
To ensure we are able to deal with your request efficiently, please provide your application ID in any communication (app ID). To find your app ID:
- From the Help screen, tap Application Information
- Scroll down to locate your app ID