If you are not able to see your tickets in your wallet, please follow these steps:
- Refresh your ticket wallet by clicking on the right top icon on your ticket wallet:
- Logout and log back in to the app
- Close and reopen the app
- If you still can not see the tickets, please contact Customer Service
For information on how to get help, check Who to contact.
To ensure we are able to deal with your request efficiently, please provide your application ID in any communication (app ID). To find your app ID:
- From the Help screen, tap Application Information
- Scroll down to locate your app ID