If you do not receive password reset, verification, and receipt emails, you may need to adjust your email inbox settings to accept mail from firstname.lastname@example.org. This issue is seen when an email inbox service flags noreply emails as spam, and block them from entering the inbox.
If you experiencing this issue, you will need to mark email@example.com as an accepted address, or add it to your whitelist filter. This process may differ based on the inbox service used, however this setting will be found under Security/Spam settings.
We also recommend that you confirm that you have spelled your email address correctly, as email addresses do not need to be valid addresses to create an account on the app.
If you experience this issue, please contact Customer Service. For information on how to get help, check Who to contact.
Please ensure that your application ID is provided when contacting support. This can be found in the mobile application under Help > Application Information > App ID.